To change your credit card details for a subscribed user:

  • Click My Profile at the top right of your page
  • Click Update Payment Details

Enter your new details and click Update Card. Your card will be updated and saved for all future payments.

To change your credit card details for Pay As You Go:

  • Upload media you would like transcribed
  • Click the Transcribe button
  • Untick the "Use The Card On File" option
  • Enter new details

  • Tick "Update Saved Card" if you intend to use this card for future transactions
  • Click "Let's do this"

Your new details are now saved on file and you can use this card for all future transactions.

Related Help Articles:

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