Simon Says allows you to use one credit card for subscription payments and a different card for transactions.

To change your credit card used for transactions:

  • Upload media you would like transcribed
  • Click the "Transcribe" button
  • Untick the "Use The Card On File" option
  • Enter the new card details
  • Tick "Update Saved Card" if you intend to use this card for future transactions
  • Click "Let's do this"

Your new credit card details will now be used.

To change the credit card used for subscription payments:

  • Click My Profile at the top right of your page
Click Update Payment Details
  • Click Update Payment Details
Update your credit card info
  • Enter your new details and click Update Card. Your card will be updated and saved for all future payments.


Related Help Articles:

About Simon Says
Can I purchase in advance and prepay for transcription / translation credit?
Can I read your privacy policy / terms of service?
Can you handle translations?
Contact Us
How do I upgrade or downgrade my account?
How much does it cost?
I haven't received my email confirmation
Refunds
What payment methods do you support?

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