You can view our payment plans here.

We have Pay As You Go as well as subscription plans. Subscription plans entitle you to better minute/hour rates as well as other benefits. Please see pricing page for other benefits and limitations.

Both transcriptions and translations are charged according to your payment plan.

Please note there is a minimum charge of $2 per transaction due to payment processor fees. Cost is calculated per length of project. To surpass the $2 minimum, you can either:

  • bundle your short files together as one project
  • or buy prepaid credit

We support purchase orders for prepaid credit

A short comparison of monthly payment plans

If you are transcribing or translating 20 hours of media:

Pay As You Go
Monthly Fee: 0
Cost (per hour): $15
Project Cost: 20*15 = 300
Total Cost = 300

Starter Monthly
Monthly Fee: $20
Cost (per hour): $7.50
Project Cost: 20*7.50 = 150
Total Cost = 170

Pro Monthly
Monthly Fee: $35
Cost (per hour): $6.50
Project Cost: 20*6.50 = 130
Total Cost = 165

Related Help Articles:

Contact Us
Can I purchase in advance and prepay for transcription / translation credit?
Can I read your privacy policy / terms of service?
Do you have an on-premise solution for high-security environments?
Do you have team accounts?
How can I use the transcript editor?
How do I change my credit card details?
How do I upgrade or downgrade my account?
I haven't received my email confirmation

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